Terms and Conditions
Terms and Conditions – Denim Junction
Last updated: 20-DEC-2025
Welcome to Denim Junction. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. Please read them carefully before placing an order.
By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Returns & Delivery Policies.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. About Denim Junction
Brand name: Denim Junction
Legal entity: Get Gadget LTD
Registered office: Workington – UK
Email: [email protected] / [email protected]
“Denim Junction”, “we”, “us”, and “our” refer to Get Gadget LTD trading as Denim Junction. “You” and “your” refer to the user or customer.
These Terms are intended primarily for consumers located in the United Kingdom.
1. Scope of These Terms
These Terms apply to:
• Your use of our website [https://www.denimjunction.co.uk] (“Website”) and any related domains or subdomains we control; and
• All online sales of products from Denim Junction to customers in the UK.
Additional terms may apply to specific promotions, discount codes, or services. If there is a conflict, those specific terms will prevail for that promotion or service.
1. Eligibility
To purchase products from our Website, you must:
• Be at least 18 years old (or the age of majority in your country);
• Have the legal capacity to enter into a binding contract; and
• Provide true, accurate, current, and complete information during checkout or account creation.
By placing an order, you confirm that you meet these requirements.
1. Your Account
You may browse our Website without creating an account, but you can choose to make one for faster checkout and order tracking.
You are responsible for:
• Maintaining the confidentiality of your login credentials;
• Restricting access to your account and devices; and
• All activities that occur under your account.
If you believe your account has been compromised, please contact us immediately at [email protected]. We reserve the right to suspend or close accounts that we reasonably believe are being misused or used fraudulently.
1. Product Information, Availability and Colours
We make reasonable efforts to ensure that:
• Product descriptions, sizes, and measurements are accurate; and
• Colours and finishes are displayed as accurately as possible.
However:
• Colours may vary depending on your screen and device settings.
• All products are subject to availability, and we cannot guarantee that items will always be in stock.
We reserve the right to:
• Discontinue or change products and prices at any time without prior notice;
• Limit the quantity of products available for purchase;
• Refuse large or bulk orders that appear to be for resale or commercial purposes.
1. Ordering and Contract Formation
6.1 Placing an Order
To place an order:
2. Please select your desired products, size, and quantity, and add them to your cart.
3. Proceed to checkout and provide the requested billing, delivery, and payment details.
4. Review your order carefully (including sizes, colours, quantities, prices, and delivery address);
5. Confirm your order and submit payment.
6.2 Order Acknowledgement
After you submit an order, you will receive an order confirmation email confirming that we have received it. This email does not accept your order; it only acknowledges receipt.
6.3 Order Acceptance
Your order will only be accepted and a binding contract created when:
• We send an order dispatch/shipping confirmation email, and
• We receive full payment (or authorisation of payment) for your order.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
• Product unavailability or stock issues;
• Pricing or description errors;
• Suspected fraud or unauthorised activity;
• Delivery restrictions or legal/regulatory reasons.
If we cancel your order after taking payment, we will issue a full refund to your original payment method.
1. Prices, Taxes, and Payment
7.1 Prices
All prices on the Website are shown in GBP (£) (and/or any other displayed currency) and include applicable UK VAT, where required, unless stated otherwise.
We reserve the right to change prices at any time; however, we will charge the price displayed when you place your order (subject to any obvious errors).
7.2 Additional Charges (EU/EEA)
For orders shipped outside the UK (e.g., to EU/EEA countries), additional charges may apply, such as:
• Import duties, customs charges, and local taxes;
• Handling or brokerage fees charged by carriers or customs.
You are responsible for these charges, and they are not included in our product prices or shipping fees. Please check your local customs regulations before ordering.
7.3 Payment Methods
We accept the following payment methods (subject to availability in your country):
• Major credit and debit cards (via Stripe or similar provider);
• PayPal;
• Apple Pay, Google Pay (where available);
• Other methods are shown at checkout.
By submitting payment details, you confirm that:
• You are authorised to use the chosen payment method; and
• The payment information you provide is accurate and complete.
Our payment provider(s) will process your payment securely. We do not store full card details.
1. Delivery and Shipping
8.1 Delivery Areas
We currently deliver to:
• Addresses in the United Kingdom only.
We do not deliver to PO Boxes, hotel addresses, or specific remote locations. If we cannot deliver to your address, we will notify you, cancel the order and issue a refund.
8.2 Delivery Times
Unless otherwise stated:
• Orders are typically delivered within 3 to 5 working days after dispatch.
• Working days exclude Saturdays, Sundays, and public holidays;
• Delivery times are estimates and not guaranteed.
Delays may occur due to:
• Courier issues;
• Severe weather or natural events;
• Customs checks (for EU/EEA deliveries);
• Peak trading periods (e.g., Black Friday, Christmas).
We will provide tracking information where available so you can follow your order.
8.3 Delivery Charges
Delivery charges and any options (e.g., standard, express) will be displayed at checkout before you confirm your order.
1. Risk and Ownership
- The risk of loss or damage to the products passes to you when the products are delivered to the delivery address you provided.
• Ownership of the products passes to you only once we have received full payment, including delivery charges.
1. Returns, Cancellations, and Refunds
This section is a summary. Please also refer to our full Returns Policy on the Website.
10.1 Our Commercial Returns Policy
In addition to your statutory rights, Denim Junction offers a 14-day returns period from the date you receive your order, subject to the following conditions:
• Items must be unused, unworn, unwashed, in original condition, and with all original tags and packaging intact;
• Return shipping costs are your responsibility. We do not provide free return labels unless required by law or stated in a specific promotion.
• We reserve the right to refuse returns that do not meet these conditions.
Once we receive and inspect your returned item(s):
• Refunds will be processed to your original payment method within a reasonable time.
• Original delivery charges may not be refundable, except where required by consumer law.
Some items may be non-returnable for hygiene reasons (e.g., underwear, swimwear), where clearly indicated at purchase.
10.2 Statutory Right to Cancel (UK/EU Consumers)
If you are a consumer in the UK or EU/EEA, you may have a legal right to cancel your online order within a statutory cooling-off period (usually 14 days from receipt of the goods), subject to local consumer law.
Where those rights apply, they are in addition to, and not affected by, our 14-day commercial returns policy. We will provide details on how to exercise your statutory rights in your order confirmation or on our Website.
1. Faulty or Incorrect Items
If you receive:
• A faulty item; or
• An item that is not as described; or
• The wrong product,
Please get in touch with us as soon as possible at [email protected] with:
• Your order number;
• Photos and a description of the issue.
Where a product is confirmed to be faulty or not as described, we will:
• Offer a repair, replacement, or refund, as appropriate and in line with applicable consumer law; and
• Bear reasonable return shipping costs (in accordance with our guidelines).
This does not affect your statutory rights.
1. Promotions, Discount Codes, and Gift Cards
From time to time, we may offer promotions, discount codes, or gift cards, subject to specific conditions, such as:
• Validity period and expiry dates;
• Minimum spend or product/category restrictions;
• Single-use or multi-use limitations.
Promotions and discount codes:
• Cannot usually be combined with other offers, unless explicitly stated;
• Cannot be exchanged for cash;
• May be withdrawn, modified, or extended at any time, where permitted by law.
Please refer to the specific terms of each promotion for complete details.
1. User Content (Reviews, Comments, Social Media)
If you submit reviews, comments, photos, or other content (“User Content”) via our Website or social media channels, you:
• Grant Denim Junction a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish, translate, and display such content in any media for marketing, promotional or operational purposes;
• Confirm that the content is your own, not defamatory, and does not infringe any third-party rights;
• Agree not to post offensive, illegal, or misleading content.
We reserve the right (but are not obliged) to monitor, edit, or remove any User Content that we consider inappropriate or in breach of these Terms.
1. Intellectual Property
All content on the Website, including but not limited to:
• Text, graphics, logos, images, product photography, videos;
• Design, layout, look, and feel;
• Trademarks and brand names (including “Denim Junction”);
is owned or licensed by Denim Junction and is protected by copyright, trademark, and other intellectual property laws.
You may:
• Access and use the Website for personal, non-commercial purposes only; and
• Print or download extracts for your own use.
You may not:
• Copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent;
• Use our trademarks or brand names without our authorisation.
1. Prohibited Uses
You agree not to use our Website:
• For any unlawful purpose;
• To solicit others to perform or participate in any unlawful acts;
• To infringe upon or violate our intellectual property rights or the rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, or intimidate others;
• To upload or transmit viruses, malware, or any code of a destructive nature;
• To collect or track the personal information of others without consent;
• To interfere with or circumvent the security features of the Website.
We may suspend or terminate your access to the Website if you breach this clause.
1. Our Liability
Nothing in these Terms excludes or limits our liability for:
• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, we will not be liable for:
• Any indirect, incidental, or consequential loss or damage;
• Loss of profits, revenue, business, or data;
• Any loss arising from events beyond our reasonable control.
Where we are found liable in connection with a product purchase:
• Our total liability to you shall be limited to the amount you paid for the relevant order.
Your statutory rights as a consumer are not affected.
1. Third-Party Links
Our Website may contain links to third-party websites or services that we do not control. We are not responsible for the content, privacy practices, or security of those third-party sites.
You access third-party websites at your own risk and should review their terms and policies.
1. Changes to the Website and These Terms
We may:
• Update or change our Website, products, and policies from time to time;
• Revise these Terms to reflect changes in law, our business, or customer needs.
Whenever we change these Terms:
• We will post the updated version on our Website; and
• Update the “Last updated” date at the top of this page.
Your continued use of the Website or purchase of products after we post changes constitutes your acceptance of the revised Terms.
1. Governing Law and Jurisdiction
These Terms and any disputes or claims arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales, without prejudice to any mandatory consumer protections applicable in your country of residence.
You and we agree that:
• The courts of England and Wales shall have non-exclusive jurisdiction; and
• If you are an EU/EEA consumer, you may also bring proceedings in the courts of your country of residence, where required by law.
1. Contact Us
If you have any questions, concerns, or complaints about these Terms or our products, please contact:
Denim Junction – Customer Support
Email: [email protected]
Denim Junction – Privacy Team
Email: [email protected]
